Our Response to COVID-19

To Our Valued Customers:

We are all aware of the ongoing developments with Coronavirus (COVID-19) and the challenges it has created.  At the Transitowne Automotive Group, the safety and well being of our employees and our customers is always a priority.  We continue to closely monitor the ongoing COVID-19 situation to ensure we take the necessary steps to protect the health and safety of our customers and employees.

Because of New York State Guidelines:

All customers must now where a face covering, covering mouth, while in our facility. This includes a fabric mask, medical mask, bandanna, scarf, or any reasonable face covering for protection purposes. 

 VEHICLE SALES: Online Sales are open and our staff is ready to help you remotely. Due to New York state requirements our sales showroom remains closed to the public. New and used vehicle sales must be conducted remotely and/or electronically, with in-person vehicle lease returns and sales deliveries by appointment only.

Here is what we are doing now:

*We have added a daily disinfectant to our nightly cleanings to high traffic areas and restrooms.

*Employees as well as customers have been asked to avoid personal contact, such as hand shaking. Avoiding skin contact.

*Employees have been instructed to maintain personal space, a minimum of a 6 feet distance.

*Disinfecting wipes have been provided at the service & sales desks for customer use as well as employee use.

*We have a leadership team constantly monitoring and meeting regularly to review the situation.

*Our employees have been told to stay home if they are feeling ill or have traveled to an affected area. 

Individual caution and good hygiene habits are the most important actions anyone can take to reduce the risk of COVID-19. 

We encourage customers who are concerned and in need to use our "Online Express Buy" technology enabling the ability to customize your payment, value your trade-in vehicle, apply for financing, and schedule a test drive. All online from the comfort of your home. We will even bring the vehicle to you if you like. Just find the vehicle you want, and click on "Express Buy".

The Transitowne Automotive Group thanks you for being a loyal customer and appreciates your continued support as we all work through this difficult time.

Hours

  • Monday10:00am - 4:00pm
  • Tuesday9:00am - 5:00pm
  • Wednesday9:00am - 5:00pm
  • Thursday9:00am - 5:00pm
  • Friday9:00am - 5:00pm
  • Saturday9:00am - 5:00pm
  • Sunday10:00am - 4:00pm

How can we help?

By submitting your contact information, you consent to be contacted by telephone about purchasing a vehicle or obtaining vehicle financing. Clicking on the Submit button above is your electronic signature.

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  1. Transitowne Dodge Chrysler Jeep Ram of West Seneca

    2989 Transit Rd
    Elma, NY 14059-9691

    • Sales: 7163242103
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Get in Touch

  • Contact our Sales Department at: 7163242103
  • Monday10:00am - 4:00pm
  • Tuesday9:00am - 5:00pm
  • Wednesday9:00am - 5:00pm
  • Thursday9:00am - 5:00pm
  • Friday9:00am - 5:00pm
  • Saturday9:00am - 5:00pm
  • Sunday10:00am - 4:00pm