Frequently Asked Questions

Where Can You Go for All Your Automotive Needs?

We Answer Your Most Pressing Frequently Asked Questions

Have you been wondering where you can find the quality service that keeps your Jeep Cherokee, Compass, Renegade, or Wrangler running smoothly? Are you in the market for a new or used Chrysler Pacifica or Ram 1500, but want to iron out some details in the financing process? We've taken the time to answer some of our customers' most often asked questions to give you the information needed to make the right choice for your life.

Service

  • Where can I go to get repairs done? When your vehicle needs routine maintenance, like oil change, tire rotation, or brake repair, our team is trained to perform them with precision, using only OEM-approved parts.
  • How often should I have my oil changed? The standard for your vehicle is listed in your owner's manual, but typically, every 3,000-5,000 miles. Our team can also discuss the needs of your truck if you're often traveling on dusty roads or hauling heavy equipment. Needs may vary depending on many other factors.
  • Why is an oil change so important? Oil acts as a lubricant for your engine, and it helps reduce friction and overheating. As it traps debris and gets heated up, it begins to break down and can't do its job as effectively. Replacing your oil is a surefire way to maintain your car's longevity and lower your risks for serious damages.
  • Why do I need my tires rotated? Tire rotations should be performed about every 6,000 miles, and it's done to prevent uneven wear on your tires. Doing this simple task with every other oil change can reduce your chances of needing tires unexpectedly or sooner than anticipated.
  • My check engine light came on. Is that bad? Whether the light indicates serious trouble or a simple routine maintenance need is something our team can help diagnose. It could be something serious, so we don't recommend waiting.
  • How do I make an appointment? You can schedule an appointment by calling, visiting us, or online through our secure form. If you opt for the online scheduler, there's no limit to when you can access the form while calling and visiting us is only available during business hours.

Buying & Leasing

  • Is a new car better than a used car? Not always. Our selection of used cars offers many of the same benefits of a newer one, but with a lower price tag. Often, our inventory includes the most recent model years, meaning they're still under warranty and have the latest features.
  • Should I buy or lease? That choice is yours. If you like the idea of driving a new car every few years with few strings attached, then you should lease. If you look forward to owning when the loan is paid, buying is your best bet.
  • What's the difference between leasing and buying? With a lease, you trade-in every few years, have lower monthly payments, potentially no down payment, and are restricted on how many miles you can travel during your lease. With buying, you face depreciation rates, can drive as much as you want, will own your vehicle outright when the loan is paid, and will be required to have some down payment. Buying also is available on new and used models, while leasing is for new only.
  • Do I need to find financing on my own? No, you can rely on our financing team to do the leg work in finding you the perfect Chrysler, Dodge, Jeep, or Ram lease or loan that works for you.
  • How do I apply for financing? You can either let our team handle the process once you've found a car, truck, or SUV that appeals to you, or you can apply for financing right here on our website before you begin your search. This may help you stay within an affordable price range and let you know what you can budget for.
  • Is there anything else I should know? Only that our team is always here to answer questions during any point in your process, and you can stop by or call during our business hours to speak with an expert.

Didn't find the answer you were looking for? You can contact us during our regular business hours, and we'll get you the information that you are trying to find on your next Dodge Durango, Charger, Grand Caravan, or Challenger. We look forward to hearing from you.

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