Customer Testimonials

DealerRater logo
DealerRater Aug 27, 2021

Thanks for taking care of my minivan brakes! Great service and quick appointment. Service was friendly and called to let me know what needed to be completed on the car. Thanks!!

Read at DealerRater

DealerRater logo
DealerRater Jul 9, 2021

Needed a car inspection. Excellent service and always gets the job done!!!! Thank you so much!!! Great dealership and will be leasing again with them!

Read at DealerRater

DealerRater logo
DealerRater Jan 22, 2021

I always get a little nervous when my car needs to be served, but I have to say these guys are great!! Never push and service is fast!

Read at DealerRater

DealerRater logo
DealerRater Jan 16, 2021

Thank you to everyone, am happy. for the great service in 2020, & 2021. You do a great job. Keep up the good work. 👍 Dar Rosier

Read at DealerRater

DealerRater logo
DealerRater Nov 7, 2020

Great dealership, service is too notch. Had a rodent tenant in my new jeep, odd thing,Tim in service and the service team cleaned out the engine and made the necessary repairs which were pretty extensive in my new jeep. Not a warranty thing. I was so happy with the price I cried. Times are tough, they were so helpful and kept me in the loop every day. I cannot thank them enough for all their help ! We have leased 2 vehicles from them and I will never go anyway else. Always easy quick and flawless! Thank you service team!!! From ...

Read at DealerRater

DealerRater logo
DealerRater Sep 9, 2020

I’m very pleased with the great deal that I got from the Used Car division of Transitowne. Tyler Giesler is the salesman that did an excellent job working with me on this purchase.

Read at DealerRater

DealerRater logo
DealerRater Jul 20, 2020

Contacted dealer with the vehicle that we wanted and met with RJAY the next day. Took the used vehicle for a test drive. Everything they told me was 100% true. I had it checked. Mike in finance came up with a great price. We bought the SUV and the whole process was 1 hour. They have a DMV right in the dealership. Mike was great to deal with. Best car buying I have had. Thank you again.

Read at DealerRater

DealerRater logo
DealerRater Jul 10, 2020

Oil and filter change Great service Quick short wait Service counter Mark was VERY helpful and understanding Would recommend to anyone Don't hesitate to check them out

Read at DealerRater

DealerRater logo
DealerRater Jul 7, 2020

Very happy with the quality service and the friendliness. Even though we ran into a few snags, the service was great! They were very generous.

Read at DealerRater

DealerRater logo
DealerRater Jul 3, 2020

The service at Dodge is fantastic, but sometimes issues cause them to fall behind in terms of their service times. However, their transparency and professionalism are 5-star! I’m glad that I chose Elma Transitowne Dodge for my truck lease. I’ll be leasing another Ram after my current lease is up for sure! Mike Irizarry

Read at DealerRater

DealerRater logo
DealerRater Jun 30, 2020

Extremely impressed with promptness and friendliness of service. Had nothing bad to say about Transitowne since I purchased my vehicle in November. In my 40+ years of working with car dealerships Transitowne is by far exceptional to ALL of them on several accounts. Even though the dealership is smaller than most it really caters to the customer.

Read at DealerRater

DealerRater logo
DealerRater Jun 29, 2020

Always get quick service with Transitowne Elma. Service Manager, Mark keeps things flowing great! In and out quickly and pricing for service is always fair.

Read at DealerRater

DealerRater logo
DealerRater Jun 26, 2020

Transition Jeep did a wonderful job replacing the airbag in my 2014 Wranger. They made it very easy on me to get the work done during these crazy times. Thanks again good job.

Read at DealerRater

DealerRater logo
DealerRater Jun 16, 2020

I usually wouldn’t bring my vehicle to a dealer for problems but, you always get attentive and excellent service when you bring your vehicle here. Mark is excellent at his job and makes things easy.

Read at DealerRater

DealerRater logo
DealerRater Jun 16, 2020

The experience was good, the dealership was clean, the employees were helpful and knowledgeable. I was able to get what I needed in ample time.

Read at DealerRater

DealerRater logo
DealerRater Jun 12, 2020

Warranty service on drivers side seat - would not go back and forth - seems that a coin was stuck in the seat track and I was not aware of it - mechanic took care of it in 20 Minutes - only problem customer parking was bad.

Read at DealerRater

DealerRater logo
DealerRater Jun 9, 2020

Website very informative. Salesman (Rob Ziehm) very helpful and personable. Very satisfied with his follow up calls and always returned calls in timely fashion. Helped me get the deal I was looking for. Managers also very helpful in explaining details and answering questions. Car arrived timely and we are happy so far with our purchase. I would recommend this staff to my friends and family. See below, did not work with "Zachary Stephen". My salesman is Rob Ziehm (S55008M).

Read at DealerRater

DealerRater logo
DealerRater Jun 8, 2020

Transitown is an awesome dealership! My family has never an issue, buying or servicing. Have been buying cars & trucks from them for over 25 years.

Read at DealerRater

DealerRater logo
DealerRater Jun 3, 2020

I'm a Ram fan and have had many. My first car was a' 71 Charger from Transitowne. I trust them. Now I'm an out-of-towner in th ed area on business. Twice I have had "minor" problems and Transitowne gladly took care of them with the same professionalism and courtesy as if it was a major overhaul. Sharon was wonderful on this visit. And BTW ... I used to be a GM at a couple of dealerships prior to a change of careers. So I know what to expect. Good people, these.

Read at DealerRater

DealerRater logo
DealerRater Jun 3, 2020

Cory my salesman made my lease , very easy got me in , and out under 2 hrs , very professional, probably the best car leasing experience, I’ve had and have leased many of vehicles.thank you

Read at DealerRater

DealerRater logo
DealerRater May 26, 2020

I have bought several vehicles from Transitowne and my service experience has been great for all of them. My vehicle’s have been serviced on the scheduled time and the work always seemed to be done to my expectations. The service staff is friendly and accommodating.

Read at DealerRater

DealerRater logo
DealerRater May 22, 2020

Made it easy to lease my new truck, very helpful and got the right price for my trade and the right price for my new truck. Very satisfied with Salesman Pat Wolcott

Read at DealerRater

DealerRater logo
DealerRater May 18, 2020

Great local location. Sales people are friendly and helpful. Work done is honest. I trust them to do the work that needs to be done, nothing extra, and nothing overcharged.

Read at DealerRater

DealerRater logo
DealerRater May 15, 2020

Took jeep in for oil change they were quick and efficient great service been using them since buying my second jeep now will continue to use

Read at DealerRater

DealerRater logo
DealerRater Apr 21, 2020

It was my first time having my Renegade serviced for a leaking tire. I say they did great job because I was in and out there in 50 mins!

Read at DealerRater

DealerRater logo
DealerRater Apr 15, 2020

Have purchased 2 vehicles there on the past year! Great deals, friendly, knowledgeable staff and easy financing make it the wonderful experience it should be!

Read at DealerRater

DealerRater logo
DealerRater Dec 6, 2019

I got what I wanted for my trade-in. They worked tirelessly to find the vehicle that I requested. I got a great deal on my new dodge ram 1500. Love the vehicle, appreciated the effort dealer made to make me a new loyal customer.

Read at DealerRater

DealerRater logo
DealerRater Dec 3, 2019

Brought my ‘19 Ram in for the first oil change and everything went smoothly. Fast courteous service and I was on my way. Like the Saturday hours. Thanks

Read at DealerRater

DealerRater logo
DealerRater Nov 25, 2019

Bought my new 19, Ram Rebel here. Just brought it in for my first Oil Change and Tire Rotation. All went as planned. No charge for the Oil Change and in and out quick. No complaints.

Read at DealerRater

DealerRater logo
DealerRater Nov 24, 2019

We have bought many Jeep vehicles from Transittowne in West Seneca and their service is great! Sales are also great! I would and always do recommend this dealership to all my family and friends.

Read at DealerRater

DealerRater logo
DealerRater Nov 23, 2019

The folks at Transitowne worked with me to get me out of my current Ram 1500 quad cab and into a Ram 1500 crew cab. I worked with Ray Riordan and he was excellent on getting the truck I wanted at the price I was willing to pay.

Read at DealerRater

DealerRater logo
DealerRater Oct 20, 2019

Corey made the whole experience very easy and comfortable. He had paperwork ready for me when I arrived, I was in and out with my new vehicle!!

Read at DealerRater

DealerRater logo
DealerRater Jul 30, 2019

My wife and I just picked up our new Cherokee. It was a pleasure to work with Kaula Frank. Our experience was stress free and delivery was a breeze.

Read at DealerRater

DealerRater logo
DealerRater Jul 7, 2019

Salesman was very polite and helped me get my price. Delivery of my Ram 1500 Classic was quick. Salesman went over how to use the features of my truck.

Read at DealerRater

DealerRater logo
DealerRater May 19, 2019

This is one of the best if not the best dealerships I’ve ever bought a car from. My salesman Gerald was awesome but didn’t stop there. They work together great to take care of you. Travis finalized the deal and while Gerald ran to get the vehicle I wanted that was at one of their other locations Tyler helped me out. Last but not least Mike the finance guy explained everything well and was very straight forward. Overall just a great experience thanks to the excellent staff. If you don’t give these guys a shot when your ...

Read at DealerRater

DealerRater logo
DealerRater Apr 26, 2019

Very good experience. Staff was extremely efficient and easy to work with. Did not waste your time and never tried to pressure you. Explained all the details of your purchase. Reviewed all the features of the vehicle after the purchase was complete.

Read at DealerRater

DealerRater logo
DealerRater Jan 31, 2019

Travis the stores GM was AMAZING and extremely Helpful with questions and helping me figure out the best Jeep for me at a great price!!tony my salesman was awesome and also helped my process along very smoothly. Marc in finance was great and also entertained my daughter w toys while we were in his office!! Overall it was a great experience and it was my first time buying a Jeep and couldn’t be happier. Definitely recommend tansittowne! Great costumer service and awesome experience!!

Read at DealerRater

DealerRater logo
DealerRater Jun 17, 2016

Easy to work with. Friendly staff. Great experince. This is the 2nd time I've bought from a Transitowne. I love my new set of wheels.

Read at DealerRater

DealerRater logo
DealerRater Oct 18, 2015

After shopping several dealerships Bill Sienkiewicz treated me in a professional, and respectful manner. Not only did I get the best price on the vehicle I wanted but also the best experience out of every dealership. I should have seen Bill Sienkiewicz first, could have saved alot of time.

Read at DealerRater

DealerRater logo
DealerRater Nov 2, 2011

I had a problem with my car a few weeks ago and I brought it into service and talked with Murdock and had the problem diagnosed so quickly. It was easy to pull right it and have the service employees ready to take care of you. They did a great job and it was a great experience. Im lucky to have transitowne of west seneca so close to me. Thanks Transitowne USA

Read at DealerRater

DealerRater logo
DealerRater Oct 21, 2011

I thought PAT was the best sales guy that i have had in the last twenty years. He took the time with my wife and I and we really enjoy the experience.

Read at DealerRater


Leave Us A Review