Customer Testimonials
Our experience was very easy. They gave us the best price in Western New York. Everyone was Courteous and right on point. Peter went threw the options and set up our phones. Mark always answers all your questions in the end. And AJ got a couple extras we had ask for. He is the best.
Always a great experience, I check in, I sit in the waiting room, and then my car is ready in a reasonable amount of time. Customer service is always great, some places I feel like a burden, not Transitowne.
Leased a new vehicle. Excellent service. Wayne Radt was a wonderful salesman! Went above and beyond
Was a breeze ordering and purchasing a new vehicle. Mike in the finance department was a great help. Highly recommend!
Dealership was very helpful, was in and out on less the an hour. was a totally great experience
I dropped my jeep off the night before my 9am scheduled appointment. By 7am the next morning, I was informed my jeep was ready for pickup as the night crew did the work.
My wife & I stopped into Transitowne in Elma to look at a 2022 Ram 1500 Laramie Crew Cab 4X4. We were greeted with a friendly hello and assisted by salesman Mike Kelley. The entire process was honesty lighthearted and hassle free. I must say with over 30+ years of car buying experience this was one of, if not the best thus far. It truly was a fun experience and we weren?t there for hours on end. After driving the gorgeous vehicle we met with new car sales manager Travis Alessi. He was straight forward and we negotiated a great price. There ...
Transitowne was so easy to work with and Corey Collins was so nice and helpful. Recommend to all.
The staff is too notch. Amount of time waiting was acceptable.
No issues with the service. They kept to the schedule and were very good with the work.
Very trustworthy advice. Did not try to up sell or tell us we needed service no needed now. Been customer since 1987 and will continue.
Excellent, professional service. Even recommended alternatives in an attempt to save me money! Greatly appreciated!
It?s always a pleasure to receive service!!! I always feel welcomed!!
Repaired all 3 issues as promised. Honest. No hassles.
They got me in before my inspection was due and even updated my radio that I was having issues with. Mark has always been very nice and accommodating to my busy schedule
After receiving an email regarding the status of my lease, which was coming up in November 2022, sales rep, Ray Riordan, contacted me, reviewed options and ended up getting me out of my lease early and into a 2022 Ram pickup. The process was stress free and painless. Would definitely recommend!!!
They were up to expectations for the dealer that I bought the car from
Transitowne Jeep of West Seneca is great. I literally went there on a Friday and picked the car up on Saturday. Buying process was easy and my salesperson Tyler was super professional. I would definitely recommend this dealership to friends and family. Great buying experience.
They got the work done as they said in the time they said and they pointed out that I should look into new brakes in the front of the car.
Wayne is the best! Have bought 6 cars from Transitown and will keep going back.
Service was prompt. Facilities were clean. Drinks and snacks were provided while waiting for service.
Mike, my service coordinator, couldn?t have been been more courteous. My service was efficiently performance while I waited in their clean, well equipped waiting area.
Friendly staff, quick service, no pressure buying!
Great service through Mark Churchill. Thank you, Mark!
Great service, in both service department and sales
Excellent experience working with Mike G and his staff. Tyler was also extremely helpful.
Stress free and met the price I wanted.I think it was a good deal for a vehicle with lots of safety features and options.
Excellent dealership, great service and sales. Highly recommend for customer support.
Corey Collins was excellent. He was very knowledgeable, very helpful, answered all our questions, and was kind and efficient.
Awesome service and quick would recommend to my friends and family
Zander, salesman and Mike the finance officer were very helpful in obtaining all necessary information and were able to find a wonderful car for my daughter and myself for a price range we could afford
Xander was great! So much help! He was able to get me in the car I wanted and with a great price! He has also offered help more than once since I picked up the car. I couldn?t have asked for better service.
Found problem and took care of it promptly. Friendly demeanor too.
The work was great on my warranty work, but after they rotated my tires and my TPS rest they never adjusted the tire psi so the back tires are 20 pounds to low
Took excellent care of me n my vehicle would recommend this deskership
Had a oil change appointment was right on time and did not have to wait very friendly and the service great I would recommend this place to my friends and family never had a problem
Thanks for taking care of my minivan brakes! Great service and quick appointment. Service was friendly and called to let me know what needed to be completed on the car. Thanks!!
Needed a car inspection. Excellent service and always gets the job done!!!! Thank you so much!!! Great dealership and will be leasing again with them!
All went well but service Parking lot so full no place to park and with cars coming in and out of service bayS so fast it was a bit scary. My dad almost got hit.
Bought 2 More vehicles from Transitowne this year- ?21 Cherokee & ?21 RAM. Great place to buy a car or have service work done. Wouldn?t go anywhere else!
Left truck for oil leaks they installed new oil pan picked it up next day
Took 2021 Jeep Cherokee in for product recall. Car was checked and mine was deemed ok. Took about an hour but I?d rather be safe then have an issue!
I went in for a service visit and left with a new lease- Pat Walcott, Mark, Rob Murdock and Mark Valenti are pros! They are great communicators, friendly and efficient, and make car leasing and fixing seamless! I felt like royalty they are so nice to everyone. Also, the front desk staff is friendly and helpful- I needed something to write on, a baindaid etc. abs she helped me! Thank you!
Came in at the end of April to look at leasing a new vehicle. I ended up factory ordering a new Jeep Grand Cherokee limited X. Everyone was very friendly and Jeff Steinborn was the salesman that I personally dealt with through the entirety of the process. Jeff was very helpful during the process and was very thorough and explaining everything that I needed to know to lease this vehicle. He is a valuable asset to the transit town jeep family and I would recommend him to anyone looking to purchase or at lease a new vehicle!
Great Service ever time I go there. Very friendly and helpful.
Mr Murdoch is the best at transit owns does a great job with the service department he corrects every mistake in my opinion that the people below him make he?s professional courteous kind and takes care of business I would take my vehicle to mr Murdoch seven days a week 365 days a year to be repaired he?s an asset to dodge and transitioned simply the best
Excellent and timely service. Yes I would refer a friend or relative to Trust Transitowne Chrysler Jeep in Emma NY.
Oil change 45 minutes to 1 hour went fine except returning there to my car to find grease all over my rugs. Not a happy camper tell him every time to put something down so that doesn't happen. They never do
Diagnostic and repair plus showroom salesman to look at minivans plus pairing my new iPhone to my existing minivan
This is the second car we bought there good experience
We purchased our car dye to the excellent salesman we had. Zander was a pleasure to work with and talk to. Anyone i know looking for a car i would definitely send to him.
Tyler, Travis, and Mike were all amazing to work with!! So patient through the buying process and work with you every step of the way to find what you’re looking for! Everyone made sure I understand everything from learning the electronics to understanding the warranties! I would recommend them to everyone!!
They gave great service to me and I would recommend them to anyone
Always a positive experience here. Great staff. Never wait very long
Excellent salesman with great knowledge of the vehicle
Always great service!! Very professional and knowledgeable!
Excellent. My experience was extremely pleasant and efficient. Will definitely go back
Plow truck needed an alternator They took me right away iI was out plowing in no time
Knock in front end took tuck to couple dealers couldn?t find anything wrong left it at Transitown they found it to be a cracked rim
Service was great for an oil change and car inspection
Extremely happy , my first oil change and I was in and out in less than an hour
Sean Walters was a great salesman! He admitted to be a new sales guy, but was great to deal with! Will be back when lease is up!
The best Plain and simple Wait was at a minimum I enjoy going there
The entire staff was very friendly. Zander was very thorough and did a great job with staying in contact with me, while my Jeep was being ordered/created.
Another problem free service today. Great place to buy a car and have serviced!
Had my car serviced at the express lane.... Great Customer Service !!!
Great service fast service in and out in less than an hour
Mine did a great job getting me in and out in a timely fashion.
Zander at transitown was pleasant,helpful and organized. A very professional experience!!
My experience with Zander at transition dodge,jeep,chrysler,ram was excellent he gets a 10 rating!
Been leasing there for 15 years. No back and forth, fast service in getting me the car the next day. Paperwork went well with no waiting. Thanks Ray Riordan for spending the time with us showing us how all the options work. See you back in 3 yrs.
In and out quickly! Courteous service, nice atmosphere!
Excellent service! My service was great no complaints. They are always helpful and professional.
Service department staff is friendly and provides great service.
Thanks to Mark in Service, Tim in Parts, Rob Service Manager, and Peter the Salesman.
Great service, all repairs were done with precision!
If you?re looking for a Jeep, go right to Transitowne on Transit in Elma!!! The entire Transitowne team is super helpful and friendly, the deal was quick and easy, and great pricing! Save yourself the time and go right to these guys. I worked with Rob Ziehm, and would highly recommend him to a friend/family, straightforward and helpful! Thanks again Rob!!! Love driving the Gladiator!
Oil change was quick and easy. No problems at all, and great services even in a snow storm!
Corey was great. Fast, efficient, got it done within four hours and picked up the new car. Texting back and forth helped with answering questions.
Excellent Service. Very accommodating and very attentive! Very satisfied!
Excellent Service Fast, accommodating and very attentive! N
Very friendly and willing to please. The salesman was really pleasant and made me feel special.
Fantastic service dept, goes above and beyond. 2nd to None! I drive 15miles PAST my local dealer to go to Transitowne in Elma instead.
Zander our salesperson was Very organized very confident and very easy to work with! Totally understood our needs and limitations. My wife was very impressed we mention on our phone conversation we want a specific color Jeep - and he had 4 different type of Jeeps in the same color! Great job Zander!
Great people love the service department . I have bought three new vehicles from this dealership great finance department wonderful sales people very very helpful I would recommend them to everybody
All out it was a great experience Rob helped me out a lot and I appreciate him very much for helping me find my new car everybody was very nice I would definitely recommend this dealership couldn?t do it without Rob and the Transitowne team
I always get a little nervous when my car needs to be served, but I have to say these guys are great!! Never push and service is fast!
Our salesman was extremely knowledgeable, helpful, and friendly. The experience was very satisfying.
They finished my inspection so fast I didn?t get to enjoy my quiet time.
Thank you to everyone, am happy. for the great service in 2020, & 2021. You do a great job. Keep up the good work. 👍 Dar Rosier
They the right thing and simply replaced the parts instead of a short cut
I bought a new car sign the papers and then realized I didn?t have a feature that I definitely needed and they were able to cancel the whole deal and find me the exact car I was looking for great dealership
Quick and professional service. Friendly and welcoming as soon as I stepped into the dealership.
Friendly atmosphere always keep you updated on repairs
It was good. Let me take vehicle home to get wife who it was for and make sure she liked it.
Best dealer i have ever dealt with. The salesperson was great. No pressure just honesty. The whole staff was polite and friendly. I would recommend them to anyone. If you don't go there, your missing out on a great experience.
Great dealership. Wouldn?t buy a car from anywhere else!
I brought my Crossfire in for an unusual repair, one in fact that had not previously been done at this dealership. Dennis in the Service Dept and his Tech did the necessary research to complete the job and exceed expectations.
Transmission on my 2016 Chrysler Town and Country blew out. The van was certified/ used when I bought it with a 100K warranty on the vehicle. Mark Churchill dealt with the insurance carrier and a new transmission was installed within 2 weeks. Thanks for great customer service...
Excellent customer service. Thank you to Mark Churchill.
Leave Us A Review